Terms & Conditions

1. Acceptance of Terms

By accessing and using the Dubai Burqa Collections website (the "Site"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website.

We reserve the right to modify these terms at any time. Your continued use of the Site constitutes acceptance of any changes.

2. Eligibility

To use our website and make purchases, you must:

• Be at least 18 years of age.
• Have the legal capacity to enter into binding contracts.
• Provide accurate and complete information when creating an account or placing an order.
• Not be located in a jurisdiction where the use of our website is prohibited by law.

3. Account Registration

When you create an account with us, you agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your account credentials.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account.
• Not share your account with any third party.

We reserve the right to terminate accounts that violate these terms.

4. Products and Pricing

Product Information:

We strive to display accurate product descriptions, images, and specifications. However, colors may vary slightly due to monitor settings and lighting conditions. We do not warrant that product descriptions or other content are error-free.

Pricing:

• All prices are listed in Indian Rupees (₹).
• Prices are subject to change without notice.
• Taxes are included in the displayed price (inclusive of all taxes).
• We reserve the right to correct any pricing errors that may occur.
• Discounts and promotional offers are subject to specific terms and conditions.

5. Orders and Payments

Order Acceptance:

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability.
• Pricing or description errors.
• Suspected fraudulent activity.
• Orders from restricted regions.

Payment Methods:

We accept the following payment methods:

• Cash on Delivery (COD)
• Credit/Debit Cards (via Razorpay)
• UPI (Google Pay, PhonePe, Paytm, BHIM)
• NetBanking

Payment Security:

All online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit/debit card information on our servers.

6. Shipping and Delivery

Please refer to our Shipping & Returns Policy for detailed information about:

• Shipping methods and costs.
• Delivery timeframes.
• Free shipping thresholds (₹5,000.00 and above).
• Order tracking.
• International shipping (if applicable).

7. Returns and Refunds

Our return policy allows for returns within 30 days of delivery. To be eligible for a return:

• Items must be unused, unworn, and in original condition.
• All tags and packaging must be intact.
• We do not accept returns on items that have been washed, altered, or damaged by the customer.

For complete details, please read our Shipping & Returns Policy.

8. Cancellations

By Customer: Orders can be cancelled within 24 hours of placement. To cancel an order, please contact our customer support. Once an order has been shipped, it cannot be cancelled.

By Us: We reserve the right to cancel orders for any reason, including payment verification issues, suspected fraud, or product unavailability. You will be notified and refunded if payment was made.

9. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images.
• Product designs and descriptions.
• Software and code.
• Trademarks and trade names.

is the property of Dubai Burqa Collections and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. User Conduct

You agree not to:

• Use the website for any unlawful purpose.
• Post or transmit any harmful, offensive, or illegal content.
• Attempt to gain unauthorized access to our systems.
• Interfere with the proper functioning of the website.
• Use robots, crawlers, or other automated tools to access the website.
• Engage in any activity that could damage, disable, or impair the website.

11. Limitation of Liability

To the maximum extent permitted by law, Dubai Burqa Collections shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Loss of profits, data, or business opportunities.
• Damages arising from the use or inability to use our website.
• Delays or failures caused by circumstances beyond our control.

Our total liability shall not exceed the amount you paid for the product(s) giving rise to the claim.

12. Disclaimer of Warranties

Our website and products are provided "as is" without any warranties, express or implied. We do not warrant that:

• The website will be uninterrupted or error-free.
• Defects will be corrected.
• The website is free of viruses or harmful components.
• Product descriptions are completely accurate.

13. Indemnification

You agree to indemnify and hold Dubai Burqa Collections harmless from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms & Conditions.
• Your use of the website.
• Your violation of any third-party rights.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: support@dubaiburqacollections.in
• Phone: +91 891 915 0055
• WhatsApp: +91 891 915 0055